Dhaka77's Privacy Policy — Your data, our responsibility

Dhaka77 collects two types of information from you — information you provide directly, and information collected automatically while you use the platform. Details are outlined below.

Directly provided information:

• Full name and date of birth.
• Valid email address and mobile number.
• National ID or passport number (for KYC verification).
• Payment method details (bKash, Nagad, Rocket number or bank account).
• Current address and postcode.

Automatically collected information:

• IP address and device information.
• Browser type and operating system.
• Pages visited on the platform and time spent on each.
• Betting history and transaction records.
• Cookies and session data.

Dhaka77 uses your information only for specific, legitimate purposes. No data is collected or used unnecessarily. The main use cases are listed below.

The Dhaka77 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser. They help keep your login session active, remember your preferences, and analyze platform performance.

Types of cookies we use:

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember language preferences and UI settings.
• Analytics Cookies: To understand which features are used most.
• Marketing cookies: To show relevant offers (with your consent).

You can block or delete cookies through your browser settings at any time. However, some features may not function correctly as a result.

Dhaka77 never sells your personal data to advertisers or third parties. However, limited information may be shared in certain specific circumstances.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• KYC Service Provider: Your information may be shared with licensed companies for identity verification purposes.
• Legal Authorities: Information may be disclosed in response to a valid court order or as required by an official investigation.
• Technology Partners: Limited data is shared with software providers necessary for platform operations.

Dhaka77 applies industry-leading security measures to protect your data. While no system can be guaranteed 100% secure, we use the most advanced technology available to keep your information safe.

• All data transmissions are encrypted using TLS 1.3 protocol.
• Data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Regular penetration testing and security audits are conducted.
• Automatic alerts are sent for suspicious logins or transactions.
• Staff are granted access only to the information necessary for their role.

As a Dhaka77 member, you have important rights over your own data. These rights can be exercised free of charge, and Dhaka77 will respond as promptly as possible.

• Right to Know: You can request to know what information we hold about you.
• Right to rectification: You can update any incorrect or outdated information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You have the right to object to how your data is being used.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to withdraw consent: You can opt out of marketing communications at any time.

To exercise these rights, contact our support team. We will respond to your request within 30 days.

Dhaka77 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, plus 5 years after closure.
• Transaction records: 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Cookie Data: When the session ends, or after a maximum of 12 months.
• Support conversations: Up to 2 years after last contact.

Dhaka77 strictly prohibits use of the platform by anyone under 18. Age is verified at registration and further validated through the KYC process.

• Date of birth is required on the registration form.
• Additional age-verification documents may be requested in suspicious cases.
• Any account found to belong to a minor will be immediately suspended and all transactions cancelled.
• Parents can request the closure of their child's account.

Dhaka77 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform notification. The date of each version is noted at the top of the page.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page periodically.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch. Dhaka77's data protection team will review your request promptly.

For more details, visit our FAQ Page View or About Us Visit the page.